Business Details
14 Years
experience
Your Trusted Partner for House Removals in Birmingham
Established in 2012, Jones Services Removals & Storage is a family-run business managed by husband-and-wife duo Mark and Kate, supported by Mark's son Ryan. With nearly two decades of combined experience in the removals industry, we specialise in house removals, packing, storage, and clearance services across Birmingham and the West Midlands. Our commitment to high standards is reflected in our use of specialist protective covers, free comprehensive insurance, and eco-friendly practices such as reusable packing materials. As licensed waste carriers and members of the Federation of Small Businesses, we prioritise legal compliance, customer satisfaction, and environmental responsibility.Our team's expertise ensures efficient dismantling, reassembly, and secure storage solutions tailored to individual needs. We pride ourselves on transparency, offering no hidden fees and flexible booking systems, while our partnerships with local estate agents and storage providers enhance our service reliability. Recognised for exceptional customer care, we approach every move with professionalism and a personal touch, ensuring stress-free transitions for residential and commercial clients.
Services
House Removals
Home Packing Service
Temporary Storage
House Clearance
Dismantle & Reassemble
Bereavement Clearance
Self-Storage
Office Clearance
Furniture Removal
Secure Storage
Details
- Year established: 2012
Highlights and features
- We are a family-run business with nearly 20 years of industry experience.
- Our services include free comprehensive insurance and eco-friendly practices.
- We offer flexible booking systems with no hidden fees or charges.
- Our team uses specialist protective covers and secure storage facilities.
- We are licensed waste carriers and FSB members for assured compliance.
Associations and certifications
- Move Assured
- Federation of Small Businesses (FSB)
- Environment Agency (Licensed Waste Carriers)
What people say
Punctual and efficient
Friendly and professional
Stress-free experience
Excellent value
Hardworking team
Services
House Removals
Our house removals service provides end-to-end solutions for local and nationwide moves. We offer van hire, fuel, and expert teams with specialist protective covers for furniture. Dismantling and reassembly options ensure smooth transitions, while free insurance covers all items. Bespoke packages cater to budgets and requirements, including basic removals, full packing, and storage coordination.
Home Packing Service
We provide full or part home packing services with trained professionals handling fragile and bulky items. Specialist materials like bubble wrap and export wrap ensure safety, while wardrobe boxes and carpet protection are included. Comprehensive insurance covers packed items, and we dismantle/reassemble furniture at no extra cost. Ideal for clients needing time-saving solutions before moving day.
Temporary Storage
Secure, purpose-built storage units are available for short or long-term needs. Partnering with Space Station facilities, we ensure 24-hour CCTV, restricted access, and climate control. Prices include insurance, and we arrange loading/unloading services. Units are accessible seven days a week with flexible hire periods to suit individual circumstances.
House Clearance
We handle house clearances for downsizing, probate, or bereavement, including furniture removal and waste disposal. As licensed waste carriers, we prioritise donation or recycling before landfill. Services include packing, storage, and cleaning options, with sensitive handling of sentimental items. Full documentation ensures legal compliance and peace of mind for executors.
Dismantle & Reassemble
Our team dismantles and reassembles beds, wardrobes, tables, and complex furniture on moving day. Specialist materials protect items during transit, and we label components for efficient reassembly. This service is included in removal packages, saving clients time and effort while ensuring safe handling of intricate pieces.
People
Mark
Owner/Operator
Mark founded Jones Services Removals & Storage in 2012 after a career in car spraying. He oversees quotes, box deliveries, and on-site management of moves. A Wolverhampton Wanderers fan, he brings hands-on expertise and a commitment to quality, ensuring every job meets high standards.
Kate
Operations Manager
Kate manages quotations, customer service, and administrative operations. She provides moving advice and coordinates logistics, ensuring seamless communication between clients and the removals team. Her focus on transparency and client satisfaction underpins the company's reputation.
Ryan
Foreman
Ryan, Mark's son, joined the business as a porter and now leads as foreman. He assists with moves, demonstrating the team's expertise and dedication to efficient, professional service while gaining experience to expand his role.
Questions
What areas do you cover for house removals?
We cover Sutton Coldfield, Birmingham, Lichfield, Solihull, Tamworth, and the wider West Midlands, with nationwide moves available up to Scotland, Cornwall, and Wales.
Do you provide insurance for removals?
Yes, all moves include free insurance. Comprehensive cover is available for packing services, protecting items up to their full value without additional charges.
Can you assist with last-minute storage needs?
Yes, we arrange temporary storage solutions at short notice, with quotes provided for weekly or monthly hire periods including insurance.
Are you licensed waste carriers?
Yes, we are registered with the Environment Agency as licensed waste carriers, ensuring legal and responsible disposal of unwanted items in compliance with UK regulations.
Do you offer dismantling and reassembly services?
Yes, we dismantle and reassemble furniture such as beds, wardrobes, and tables as part of our removal packages, included at no extra cost.
How can I get a quote?
Contact us via phone, online form, or WhatsApp for a free, no-obligation quote tailored to your removal, packing, or storage requirements.
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Reviews (6)
Ade Grattan-Keenan
Apr 22, 2021
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We used Mark and the teams services a few weeks ago after realising that it would be too much for us to do on the day and so glad we did. The guys were very professional and arrived promptly and emptied the contents within a couple of hours. They then put it all into the new property in record time too. The team were fantastic from start to finish and were grateful for the cups of tea too so if you use their services, make sure you dont pack the kettle till last.
Helen Farmer
Jun 06, 2020
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they helped us move from one part of wolverhampton to the other 3 years ago- we used them following the recommendation of a friend and they certainly didnt disappoint. They arrived on time, did all the heavy lifting at both ends and looked after all our stuff. Even though they had to use a second van for the last few items they didnt charge us full price for it as it was mostly empty.
Fast, polite and generally brilliant. Would 100% recommend
Fast, polite and generally brilliant. Would 100% recommend
Andrew Dolli Holloway
May 26, 2020
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Did a great job for me today ...the first time I'd moved in almost 41 years, I like it here so much I moved to a flat in the same street ... The lads arrived on time and immediately got on with the job, although not far, it couldn't have been easy for them on a hot day like it was today. They removed doors at both properties to move a 2 seat sofa and reassembled a large wall unit for me as well. Fair play to them, they did a great job and I recommend them.
Kelly May
Apr 27, 2020
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Would totally recommend, they were available at very short notice, professional, affordable & were so friendly! Thanks so much guys
John Auger
Dec 02, 2019
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Great service from Mark and his team. Was nervous to go with the cheapest quote we received, but had no cause for concern. The service we received was fantastic throughout - attention to detail in protecting items, property and furniture was impeccable, and the move was quick, efficient and done with hard-graft but smiles throughout from the whole team. Would definitely recommend and use again if needed. Thanks! 5*
Pat Poole
Aug 19, 2019
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I am writing this review for friends of mine as they am not on Facebook. excellent friendly staff great communication would highly recommend to all
